This "Help" page
has been
composed to answer questions you might have related to this site. You can
peruse information like this help on how to use and participate
in this site. The "Web Site Help" contents delineates the various topics
that these help pages address and are meant to help visitors to a successful
event and to aid users in working within the Cabaret Casino services
associated with any project..
In general, this site aims to provide users with the tools
and resources needed in finding and creating an event.
These are some questions which we have been asked in the past – if you have any
other ones please do not hesitate to ask!
- How do I make an enquiry?
- How do I get a cost for an event?
- How do I book an event?
- Do I pay a deposit?
- When do I pay the balance?
- What happens if my numbers decrease,
or increase?
What is the cancellation policy?
What should we wear? What do we need
to bring with us?
How much notice do you need for an
event?
Do we need to book the venue?
How much will our event cost?
How much will our event cost?
Prices will be very clearly stated in your quote,
explaining exactly what is included. If you want to clarify anything, or have
any questions, please contact us and we will be happy to help.
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Do we need to book the venue:
We are more than happy to book your venue – we get
preferential rates with venues (due to repeat business) and would love to
pass these discounts on to your group. Let us sort out all the details for you,
we know many of the problems that can occur, and have many years experience in
solving these.
However, if you have already booked your venue (or would prefer to do it
yourself) – this is not a problem.
As we have good relationships with many venues, and because there will always be
a member of our staff present at your event (unless otherwise agreed), we
can always ensure that your event runs smoothly. This leaves you free to relax
and enjoy yourself – leave everything to us!
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How much notice do you need for an
event?
As much as possible would be great – we are happy
to take bookings years in advance (!). If you think it may be too late notice,
call us anyway – if we are available, we love a challenge!
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What should we wear?
This will depend on your event – please have a
chat with us at any point during your booking to discuss this. As a general rule
– smart casual is best for most events and formal
dress for Corporate Hospitality Events.
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Cancellation:
Please see our Terms & Conditions
.
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Balance:
The balance payment period varies depending on your event it can be from 30 days
up to 12 weeks this will be pointed out in your proposal.
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Cost:
To get the cost of your event/events simply complete the
Quotation Request
Form found in the left hand navigation column supplying us with your budget,
numbers attending, dates and any other relevant information that will help us
complete your proposal.
Prices will be very clearly stated in your quote,
explaining exactly what is included. If you want to clarify anything, or have
any questions, please contact us and we will be happy to help.
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What happens if my numbers decrease,
or increase:
We are very flexible about changes to the event,
however, you must consider that venues often have quite strict cancellation
policies which we will have agreed to when signing the contract on your behalf.
Increases in numbers are positively encouraged (!) – but are subject to
availability.
Decreases are sometimes more complicated – depending on when your numbers
decrease, there may not be any cancellation fee. The nearer the date of the
event, the more likely a cancellation fee will be incurred which also increases
as the date approaches. For example, many venues demand 98% of the value if the
cancellation is less than 1 month before the event!
If you would like to read the exact cancellation policy for your chosen venue,
please do ask. For our cancellation policies, please see our
Terms & Conditions .
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Enquiry:
Please send us your enquiry by our
Quotation Request
Form. We will reply to you by an email/telephone you to discuss your exact
requirements.
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Event
Conformation.
In
the first instance please check
with us on
sales@cabaretcasino.co.uk,
Quotation Request regarding the event availability and
confirmation of prices. One of our team at Cabaret Casino will confirm
availability with the price with an email or text.
The next stage is for you to complete the
Confirm Event Form which we will email you
the link along with our Terms and Conditions. If all is in order simply fill in
the confirmation on the booking form and submit it back to us as soon as
possible. This will act as confirmation, that you wish to purchase the events in
question at the price indicated and that you have read and understood our terms
and conditions on behalf of your party.
When we have received your confirmation form we will then raise a
deposit invoice, if the event is more than 4/12 (variable subject to suppliers
terms) weeks away or an invoice for the
whole amount if the event is taking place within 4/12 weeks (variable subject to
suppliers terms). Please note that
invoices will be emailed to you. We no longer post out invoices. You will then
have 7 days in which to pay the invoice in full to guarantee that we will hold
the packages/tickets on your behalf. Payment can be made by cheque or BACS
direct to our bank. Please note that event documentation will not be sent unless
full payment has been received by the due date as outlined on the invoice.
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Deposit.
We must receive deposit by return to secure your
reservation (otherwise it may not go ahead –
unless previously agreed)
When we have received your confirmation form we will then raise a
deposit invoice, if the event is more than 4/12 (variable subject to suppliers
terms) weeks away or an invoice for the
whole amount if the event is taking place within 4/12 weeks (variable subject to
suppliers terms). Please note that
invoices will be emailed to you. We no longer post out invoices. You will then
have 7 days in which to pay the invoice in full to guarantee that we will hold
the packages/tickets on your behalf. Payment can be made by cheque or BACS
direct to our bank. Please note that event documentation will not be sent unless
full payment has been received by the due date as outlined on the invoice.
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